What guests loved:

We were not happy with the first room that was assigned to us as the bed was very firm and uncomfortable. The reception happily gave us another room which was more suitable. Outstanding customer serv...

Areas for improvement:

nothing

What guests loved:

Great location, fast check in, clean, quiet (room in the basement so no street traffic)

Areas for improvement:

Bed was really small and uncomfortable. It would fit two people but only the size of 10year olds

What guests loved:

Everything! Anka was an incredible host, her house is beautiful and perfectly located to visit Dubrovnik.

Areas for improvement:

Nothing.

What guests loved:

Location was perfect near to Bayswater station and the room was spacious by London standards and very clean and new and value for money and the staff service ie Haider was exceptional

Areas for improvement:

Nothing everything was perfect for our short stay

What guests loved:

Location was great with lot of restaurants and supermarkets close by. The hotel is located close to tube stations and make commuting a breeze.

What guests loved:

We chose this place for location close to London underground, buses, and many attractions. The checking was very smooth. The apartment was clean and welcoming. Kitchen is suitable for cooking.

Areas for improvement:

Nothing stands out. The property is good all around and offers a good value for money.

What guests loved:

It was less than 5 minutes walk from the Bayswater tube station, with lots of food options and stores nearby, as well as close to the Kensington Gardens. The unit itself was clean and included a small...

Areas for improvement:

The room was pretty small for 3 people; we didn’t have space for our 3 small suitcases. There were these panels on the wall the double bed was against, and every time I turned over, the panels would c...

What guests loved:

Thank you so much for your kindness, patience and courtesy at every step/question/mistake that we made. We loved staying with you!

Areas for improvement:

We used YouTube rainsounds to drown out the noise above us… sounded like a toddler and parents moving furniture at all hours of the night. However, once we added our own counter-noise, we could ignore...

What guests loved:

Location is great, right next to Hyde Park. Facilities were very clean, checkin easy. Room was good for the price- bathroom is small but that did not bother us

Areas for improvement:

Nothing

What guests loved:

We have stayed here a few times now and will continue to do so! We love the location, the staff and the cleanliness of the rooms.

Areas for improvement:

The only thing that is a little harder is this time the bathroom was extremely tiny.